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Human Resources Department

Meet the Staff

Ellen Fernberger
Associate Vice President for Human Resources
Extension 8083; A7-138

Ellen serves as the College’s chief human resources officer providing strategic leadership and operational direction, including organizational development, succession planning, recruitment and selection, classification and compensation, benefits, performance management and employee relations.  Contact Ellen if you have questions or concerns relating to policies & procedures, employee relations issues concerning faculty, administrators or classified/confidential employees, grievances, performance management, job classification and compensation, and/ or training and development needs.

Jennifer Hagan
Technical/Craft Specialist A

Extension 8035; A7-142a

Jennifer provides administrative support to the Associate VP for HR and the Director of HR and coordinates the administrative performance review process.

Employment and HRIS

Lisa Hutcherson
Director of Human Resources
Extension 8456; A7-140


Lisa oversees the HRIS and Talent Acquisition functions within the Human Resources department. She assists the Associate Vice President for Human Resources with employee relations, compensation/classification, and talent management; and provides input into the development and administration of human resources policies, procedures, and programs.

If you have any questions about recruiting or would like to refer someone to an open position, please contact the appropriate individual in the recruitment area. All open positions are posted on the College's website at:

Manager, Human Resources


The Manager, Human Resources is responsible for managing the faculty, administrative and classified/confidential recruitment processes, managing the probationary and annual classified/confidential performance evaluation process, and overseeing initial salary calculations, faculty sabbaticals and promotions. They are also directly responsible for administrative staff recruiting for salary grades 3 and above.

Terry Naana
Coordinator, Talent Acquisition
Extension 6348; A7-142a

Terry serves as the lead over a full range of activities related to the acquisition of talent for (non-academic) staff positions at the College.  Terry’s job responsibilities include the development of recruitment plans, sourcing and screening applicants based on position qualifications, and providing consultative services to hiring managers to ensure the effectiveness and efficiency of selection and hiring processes, in accordance with the College’s collective bargaining agreement.


Jo-Ann English
Administrator, Faculty HR

Extension 8280; A7-141

Jo-Ann performs a full range of employment activities, including coordinating the recruitment of full-time, part-time, credit and non-credit faculty positions, reviewing applicant pools, conducting background checks, auditing resumes and establishing initial salaries. She advises and explains College policies and procedures regarding employment to search committees and is responsible for all non-benefit Human Resources related activities for faculty including contract renewals and sabbaticals.

Talent Acquisition Assistant


The Talent Acquisition Assistant provides support in the staff and faculty recruitment processes in the College’s Human Resources department. This position is primarily responsible for the coordination of processes related to requests for temporary workers, background screening for staff and faculty positions, and new hire onboarding.

Human Resources Information System (HRIS)

The HRIS area is responsible for maintenance of the HR module of the Banner system, and provides the primary coordination with the payroll office. If you need address labels or a report from the system, these are the people to contact. Changes to demographic information such as name changes, address changes, etc. are handled by the HRIS area. They also handle employee verification.

Susan McAnany
Manager, HRIS
Extension 8098; A7-139

Susan is responsible for planning, organizing, developing and directing the activities of the Banner HR/Payroll Systems (HRIS) functions for faculty, staff, student positions and employment. Contact Susan if you have questions concerning job assignments.

Roger L Miller
Analyst, HRIS
Extension 8229; A7-142f

Roger supports the planning, implementation and administration of the Banner Human Resources/Payroll Information Systems (HRIS) for faculty, staff, student positions and employment.  Roger prepares accurate and timely reports and audits of the HRIS system and serves as the department consultant with respect to system patches and upgrades.

Christna Enoch
Office Administrative Associate B
Extension 8019; A7-142h

Christna is responsible for entering and updating employee and payroll information into Banner, new hire processing, and maintaining personnel files and documentation.

Elisabeth Mead
Tech Craft Specialist B
Extension 8365; A7-142e
Elisabeth is responsible for entering and updating employee and payroll information into Banner.

Employee Benefits

Contact the employee benefits area if you have any questions concerning your medical, prescription drug, dental, life, long term disability or retirement plans. Employee Benefits staff can also provide you with information concerning the College's short term disability and income protection benefit programs, workers' compensation, health care and dependent care spending accounts, the commuter benefit program, and a variety of wellness programs and benefits.

Agnes Trummer
Director, Employee Benefits
Extension 8208; A7-135

Agnes provides oversight for the employee benefits staff, and oversees all aspects of employee benefits.  She also handles the retirement programs and all matters pertaining to workplace injuries and Worker's Compensation claims.

Elizabeth (Beth) Kauffman
Coordinator, Benefits
Extension 8038; A7-136

Beth is responsible for all full-time employee benefits including new employee benefits.

Beth administers leave management for all employees, including FMLA, short-term disability and long-term disability benefits.

She also assists employees through the retirement process and administers all retiree benefits.

Lolita Lukes
Benefits Specialist
Extension 8034; A7-141

Lolita is responsible for administering part-time faculty benefits, including medical, prescription drug, life insurance and retirement plan benefits. She also processes approved employee and dependent Tuition Remission benefits.

Mark Frese
Office Administrative Associate B
Extension 8037; A7-142d

Mark is responsible for processing monthly bills and invoices, updating coverage information both in employee Banner records and on the medical and prescription drug carrier portals. Contact Mark if you have lost your medical, prescription drug or dental ID card and need a replacement.

Elisabeth Mead
Tech Craft Specialist B
Extension 8365; A7-142e

Elisabeth is responsible for data entering health care and dependent care spending account selections into employee Banner records, and updating and maintaining employee leave balance records.


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